REO Group Ltd Terms and Conditions

Company: Reo Group Ltd T/A Reonex Registered Address: 521 Thornton Road, Bradford, West Yorkshire, BD8 9RB, England Governing Law: England

  1. Introduction 1.1 These Terms and Conditions (“Terms”) govern your use of the website located at https://www.reonex.co.uk (“Website”), operated by Reo Group Ltd trading as Reonex (“Reonex”, “we”, “us” or “our”). 1.2 By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any provision of these Terms, you must immediately stop using the Website.
  2. Eligibility 2.1 You must be 18 years of age or older and have the legal capacity to enter into contracts under English law. 2.2 You represent and warrant that your use of the Website does not violate any applicable law or regulation.
  3. Website Content 3.1 The Website provides information about Reonex’s services, including IT support, hardware and software sales, phones, and broadband. 3.2 All content on the Website, including text, images, graphics, logos, and software, is owned by or licensed to Reonex. Unauthorized use of any content may violate copyright, trademark, and other laws.
  4. User Accounts 4.1 Certain features of the Website may require you to register for an account. 4.2 You agree to provide accurate and complete information when registering, and to update your details as necessary. 4.3 You are responsible for safeguarding your account credentials and for all activities that occur under your account.
  5. Booking and Enquiries 5.1 You may submit enquiries or requests for service appointments via the Website’s contact forms. 5.2 Submissions are subject to Reonex’s availability and confirmation. 5.3 A booking or service agreement is not confirmed until you receive written confirmation from a Reonex representative.
  6. Privacy and Data Protection 6.1 Your use of the Website is subject to our Privacy Policy, available at https://www.reonex.co.uk/privacy-policy. 6.2 We collect, use, and retain personal data in accordance with applicable data protection laws and our Privacy Policy. 6.3 You may contact us to request access, correction, or deletion of your personal data.
  7. Prohibited Conduct 7.1 You agree not to misuse the Website or engage in prohibited activities, including but not limited to: • Transmitting harmful or malicious code (e.g., viruses, spyware) • Attempting to gain unauthorized access to Reonex systems or other users’ data • Using the Website for fraudulent or unlawful purposes • Interfering with the security or functionality of the Website
  8. Links to Third‑Party Sites 8.1 The Website may contain links to third‑party websites for your convenience. 8.2 Reonex does not control or endorse third‑party content and is not responsible for their terms, privacy policies, or practices.
  9. Disclaimers and Liability 9.1 The Website and all content are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied. 9.2 Reonex does not guarantee the accuracy, completeness, or availability of the Website and disclaims all liability for errors or omissions. 9.3 To the maximum extent permitted by law, Reonex’s total liability arising out of or in connection with these Terms or your use of the Website shall not exceed the fees paid by you to Reonex in the six months preceding the claim.
  10. Intellectual Property 10.1 All intellectual property rights in the Website and its content belong to Reonex or its licensors. 10.2 You may view and download content for personal, non-commercial use only. Any other use requires our prior written consent.
  11. Termination 11.1 We may suspend or terminate your access to the Website at any time, with or without notice, for any reason or no reason. 11.2 Upon termination, your right to use the Website ceases immediately.
  12. Amendments 12.1 Reonex may update these Terms from time to time. The latest version will be posted on the Website. 12.2 Your continued use of the Website after any changes constitutes acceptance of the new Terms.
  13. Governing Law and Jurisdiction 13.1 These Terms are governed by and construed in accordance with the laws of England. 13.2 Disputes arising in connection with these Terms are subject to the exclusive jurisdiction of the English courts.
  14. Contact Information If you have any questions about these Terms, please contact us: Email: helpdesk@reonex.co.uk Phone: 03333 449930

By using the Reonex Website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.