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Managed Print Services

Smarter, simpler business printing from REONEX

Printing should support your business — not consume your time and budget. REONEX provides managed print services for organisations that want reliable printers and multifunction devices, predictable costs and responsive support.

Whether you need one office printer, a fleet of multifunction devices or a centrally managed solution across several locations, we'll build a service around the way your organisation works.

Print costs

Take control of your printing costs

Unmanaged printing can become surprisingly expensive. Toner is ordered unnecessarily, unsuitable devices cost more to operate, faults interrupt employees and nobody has a clear view of how much each department is printing.

REONEX helps you understand and control those costs. We assess your current equipment, print volumes and business requirements before recommending an efficient combination of devices, software and support.

Book a managed print assessment

A managed print service can help you

  • Gain greater visibility of printing costs
  • Reduce unnecessary printing and waste
  • Consolidate ageing or inefficient devices
  • Improve equipment reliability
  • Simplify toner and consumables management
  • Strengthen document security
  • Support employees more effectively
  • Create more efficient scanning and document workflows

One coordinated service

Printers, supplies, maintenance and usage information brought together under one point of contact — instead of several suppliers and ad-hoc repairs.

What is managed print?

A managed print service brings it all together

A managed print service brings your printers, photocopiers, supplies, maintenance and usage information together under one coordinated service. REONEX can monitor supported devices, manage consumable requirements, coordinate maintenance and provide clear information about how your equipment is being used.

Depending on the agreed service, your solution may include:

  • Printers and multifunction devices
  • Installation and network configuration
  • Toner and other consumable supplies
  • Automated meter readings
  • Proactive device monitoring
  • Remote and on-site technical support
  • Preventative maintenance
  • Print-management software
  • Usage and cost reporting
  • Consolidated billing
  • Staff guidance and training
  • Regular service reviews
Equipment

Printers and multifunction devices for every workplace

Every organisation prints differently. A small professional office may need a compact colour multifunction printer, while a school, warehouse or multi-site business may require several high-capacity devices with secure user access.

REONEX can provide solutions for:

  • Desktop and workgroup printers
  • Colour and mono printing
  • Multifunction printers and photocopiers
  • High-volume office devices
  • Networked and wireless printing
  • Mobile and cloud printing
  • Fast document scanning
  • Automatic document feeding
  • Double-sided printing and scanning
  • Finishing options where required

We recommend equipment based on workload, required features and total operating costs — not simply the initial purchase price.

One device or a whole fleet

From a single compact colour multifunction printer to a fleet of high-capacity devices across multiple sites — sized to your workload, not a generic package.

Print, copy, scan, distribute

REONEX will configure the system around your employees and existing technology, helping everyone work more efficiently from the outset.

Document workflow

Print, copy and scan from one device

A modern multifunction printer can do much more than produce paper copies. It can become a central part of your document workflow, allowing employees to print, copy, scan and distribute information from one easy-to-use device.

Depending on the selected equipment and software, users may be able to:

  • Scan documents directly to email
  • Scan to network or cloud folders
  • Convert paper documents into searchable digital files
  • Print securely from computers and mobile devices
  • Create repeatable scanning workflows
  • Route documents to teams or business systems
  • Apply permissions to sensitive functions
  • Track printing by user, team or department
Plus: automatic supplies

Automatic toner supplies

Running out of toner can bring essential work to a stop. It can also lead to unnecessary stockpiling when employees order supplies “just in case”.

With monitoring enabled on compatible devices, REONEX can identify when toner is running low and arrange replacement supplies in line with your managed service — reducing administration, preventing avoidable interruptions and helping ensure you receive the correct consumables for each machine.

Plus: proactive support

Proactive monitoring and support

You shouldn't have to wait for a printer to fail before receiving help. Compatible devices can be monitored for warnings, errors, supply levels and usage information, giving our support team greater visibility to address issues remotely or before they cause a longer interruption.

When hands-on assistance is needed, we can coordinate an appropriate repair or maintenance visit under your agreed support plan.

Security

Secure printing and document protection

Printers regularly handle confidential business, customer and employee information. Documents left unattended in an output tray can create an unnecessary security risk. REONEX can provide secure print-management features such as:

  • User authentication
  • PIN, card or compatible identity-based access
  • Secure document release
  • User and department permissions
  • Separate colour and mono printing policies
  • Encrypted printing where supported
  • Print and activity reporting
  • Guest and visitor printing controls

With secure release, a document is only printed when the authorised user is present at the selected device — helping protect sensitive information while reducing abandoned and duplicated print jobs.

Nothing sits in the output tray

Secure release means sensitive documents only print when the authorised user is standing at the device.

One queue, any device

Send a job once, then release it from whichever authorised printer is convenient.

Plus: follow-me printing

Follow-me printing

For businesses with several compatible devices, follow-me or pull-printing technology can allow users to send a job to a shared queue and release it from a convenient authorised printer.

This can improve flexibility for employees working across departments or locations — if one device is busy or unavailable, the user can move to another suitable machine without resending the document. It can also reduce waste, as unclaimed print jobs can be removed from the queue automatically.

Visibility across users, devices & sites

Clear reporting helps you identify inefficient equipment, unusually high usage and opportunities to move work to a more economical device.

Reporting

Clear reporting and greater accountability

It is difficult to control print spending without knowing where the costs originate. Print-management reporting can provide visibility across users, departments, devices and sites. Reporting may include:

  • Print volumes by device
  • Colour and mono usage
  • User or department activity
  • Paper-size information
  • Device utilisation
  • Cost allocation
  • Environmental indicators
  • Trends across agreed reporting periods

These insights allow your print environment to be reviewed and improved as your organisation changes.

Sustainability

Reduce waste and support sustainability

Managed print is not only about reducing costs. A better-designed print environment can also reduce paper, energy use, unnecessary consumables and discarded equipment. REONEX can help you introduce practical measures such as:

  • Double-sided printing by default
  • Secure release to prevent abandoned documents
  • Sensible colour-printing policies
  • Energy-efficient device settings
  • Consolidation of underused equipment
  • Equipment selected for an appropriate workload
  • Consumable and equipment recycling options
  • Digital scanning workflows that reduce reliance on paper

Small changes across an entire organisation can make a meaningful difference.

A smaller footprint, not just a smaller bill

Consolidating equipment, defaulting to double-sided printing and reducing abandoned jobs all add up.

Retained, relocated, upgraded or replaced

The objective is the right print environment for your organisation — not equipment you don't need.

Existing equipment

Make better use of your existing equipment

A managed print project does not necessarily mean replacing every printer. Where existing equipment remains reliable, compatible and economical, it may be incorporated into the new arrangement. REONEX will assess the condition, suitability and running costs of your current devices before recommending whether they should be retained, relocated, upgraded or replaced.

Plus: multiple locations

Managed print for multiple locations

Managing printers independently across several offices can result in inconsistent equipment, duplicated contracts and limited cost visibility.

REONEX can help standardise and manage compatible print devices across multiple locations. Central reporting, consistent security policies and coordinated support give your organisation greater control while making the experience simpler for employees.

Standardised across every site

Consistent equipment, security policies and support — whether you run one office or several.

How it works

Our managed print process

A clear, staged approach from initial assessment through to ongoing improvement.

Assess

We review your existing equipment, print volumes, costs, workflows and support requirements.

Design

We recommend an appropriate mix of retained equipment, new devices, software and managed services.

Implement

Our team installs and configures the agreed solution, connects devices to your network and prepares them for use.

Support

We manage the service in line with the agreed plan, including monitoring, consumables and technical assistance where included.

Improve

Usage information and service reviews help us identify opportunities to refine the solution as your needs change.

Why REONEX

Why choose REONEX?

With REONEX, your printing, connectivity and wider technology services can be managed through one trusted business technology partner.

  • Solutions tailored to your organisation
  • Equipment selected for its suitability and running costs
  • One point of contact for service and support
  • Proactive management of compatible devices
  • Simplified supplies and maintenance
  • Secure print and document-workflow options
  • Clear reporting and predictable billing
  • Solutions that can grow with your business
Talk to REONEX

Discover a better way to manage business printing

Whether you want to replace an unreliable printer, reduce costs across several offices or introduce secure print management, REONEX can help. Contact us today to arrange a managed print assessment.

Know a business that needs this? Refer them to REONEX and we’ll pay you 10% of their monthly support fee, every month they stay with us. Refer a business