3CX Phone Systems for Leeds Businesses
3CX replaces an ageing PBX or basic VoIP setup with a cloud phone system your team can use from a desk phone, a laptop or a mobile — all on the same business number. REONEX supplies and supports 3CX for businesses across Leeds.
A phone system that follows your team, not a desk
3CX is a cloud-based business phone system. Instead of calls being tied to a physical handset on one desk, your team can answer the office number from a desktop app, a mobile app, or a traditional desk phone — whichever suits how they work.
For Leeds businesses with hybrid or multi-site teams, that flexibility is usually the whole point of moving away from an old PBX.
One number, anywhere
Desk, laptop or mobile — the same business number, wherever your team is working.
What a 3CX system includes
A phone system is only as reliable as your connection
Call quality depends on having sufficient, reliable broadband. REONEX can review your connectivity alongside a 3CX setup, including backup internet so a dropped line doesn't mean dropped calls.
Explore Business Broadband3CX in Leeds — common questions
3CX is a cloud-based business phone system that replaces a traditional PBX, letting staff make and take calls from desktop apps, mobile apps or desk phones using the same business number.
In almost all cases, yes. Existing landline and mobile numbers can typically be ported across to a 3CX system without being lost.
Yes. The 3CX mobile app lets staff make and receive calls on the office number from their mobile, so the office line follows the person rather than a desk.
In most cases, yes, though call quality depends on having sufficient, reliable bandwidth. REONEX can review your connectivity as part of setting up a 3CX system.
3CX supports integration with a number of common CRM platforms, showing caller information and logging call activity automatically. REONEX can confirm compatibility with your specific CRM.
Yes. Call recording and reporting are available as part of a 3CX system, useful for training, dispute resolution and understanding call volumes.